Shipping Policy

New Customer Offer: Enjoy 10% OFF your first qualifying wholesale order plus FREE STANDARD SHIPPING!

Shipping Regions:

We ship domestically and internationally to pre-approved wholesale accounts.The customer is solely responsible for all customs duties, import taxes, tariffs, and brokerage fees. These are non-negotiable and will not be reimbursed under any circumstances.

Local Delivery

We offer fast local delivery to Washington DC, Virginia, and Maryland within 1-3 business days on in-stock items for eligible orders. Contact our sales team for availability and to schedule your delivery.

Carriers
Carriers are selected at our sole discretion based on destination and cost-efficiency. All shipments are trackable. We are not liable for delays, losses, or damages incurred by the carrier once the product is handed over. Claims for lost or damaged shipments must be filed by the customer directly with the carrier.

Order Processing
Orders are processed for shipment within 5-7 business days after payment clearance. All shipping timeframes provided are estimates only and are not guaranteed. We are not responsible for delays due to weather, carrier issues, or customs inspections.

Wholesale Inquiries

A substantial minimum order quantity (MOQ) is required to qualify for wholesale pricing. Palletized freight is available for large orders. Contact our sales team for details. Accounts are subject to credit approval.

 


Delivery and Fulfillment Options

We offer a range of fulfillment solutions designed for scalability and speed to meet the demands of your business.

 

  • Standard Fulfillment: Our core service. Orders are picked, packed, and shipped from our warehouse within 5-7 business days via our partnered ground freight carriers. Ideal for inventory restocking.

  • Priority Fulfillment: For time-sensitive orders. Orders are prioritized in our workflow and shipped within 3-5 business days via premium carriers (e.g., FedEx, DHL). Additional fees apply.

  • Freight and Pallet Shipping: For large-volume orders. We consolidate your shipment onto pallets for secure and cost-effective delivery via freight carriers (LTL). Must be arranged with our sales team.

  • Local DC/VA/MD Delivery: Get your orders faster with our dedicated local delivery service to the DC, Virginia, and Maryland areas in 1-3 days. Ideal for urgent restocks and just-in-time inventory needs.

    Availability of specific services may vary based on your account status, order volume, and destination.

Current  Promotion:

Order 5+ pallets and receive a 5% freight discount!

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